Terms and Conditions
These terms govern your use of the 1Win official website, available to users in India. By creating an account and accessing our services, you confirm that you have read, understood, and agreed to these rules and regulations. All users must comply with these requirements to ensure fair play, legal operation, and the protection of their rights. The platform reserves the right to amend these terms periodically, and continued use constitutes acceptance of any updates.
1Win General Terms
By registering at 1Win, you enter into a binding agreement that outlines your rights and obligations. These general terms cover user eligibility, fair use principles, intellectual property protection, and liability limitations. The site and 1win app retains the right to update these terms at any time, and users are responsible for staying informed about changes.
- Users must be at least 18 years old to create an account and access services.
- Registration requires accurate personal information, and providing false details may result in account suspension.
- Each user is allowed only one account, multiple accounts are strictly prohibited.
- The platform reserves the right to modify these terms, and continued use signifies acceptance of changes.
- All content, trademarks, and intellectual property belong to the platform and are protected by law.
- Users must not engage in fraudulent activities, collusion, or any form of abuse.
- The platform 1Win is not liable for losses resulting from user errors, technical issues, or third-party actions.
- Account holders are responsible for maintaining the confidentiality of their login credentials.
- Violation of these terms may lead to account restrictions, fund forfeiture, or permanent closure.
- Disputes are subject to the jurisdiction and laws applicable in India.
General Betting Rules at 1Win
All bets placed at 1Win are subject to these rules, which ensure fair play and transparency. Users must understand the terms of acceptance, stake limits, win calculations, and potential restrictions before placing any bet. The site reserves the right to refuse, cancel, or void bets in cases of suspected fraud, technical errors, or rule violations.
- Only registered users who have completed the verification process are allowed to place bets.
- Minimum and maximum stake limits vary by event and market, and are displayed before bet confirmation.
- Bets are considered accepted only after confirmation and cannot be cancelled or modified once placed.
- Winnings are calculated based on the odds at the time of bet acceptance.
- In the event of technical errors, incorrect odds, or obvious mistakes, the platform may void affected bets.
- Settlement of bets is based on official results from recognized governing bodies or event organizers.
- If an event is postponed or cancelled, bets may be voided or settled according to specific market rules.
- The site 1Win may impose restrictions on users who exhibit suspicious betting patterns or violate fair use policies.
- Bets placed on events with manipulation, match-fixing, or irregularities may be cancelled.
- Bonuses and promotional offers are subject to separate terms and conditions outlined in the relevant sections.
Payment Rules at 1Win
Deposits and withdrawals are processed according to the platform’s payment policies, which prioritize security, speed, and regulatory compliance. Users must provide accurate financial information and complete verification procedures before initiating transactions. The platform supports multiple payment methods, each with specific limits, fees, and processing times.
- Deposits are credited instantly or within a few hours, depending on the chosen payment method.
- Minimum deposit amounts vary by payment provider and are displayed during the transaction process.
- Withdrawals are processed only after successful identity verification and compliance with KYC and AML requirements.
- Withdrawal requests may take 24 to 72 hours to process, depending on the method and verification status.
- The platform does not charge fees for deposits or withdrawals, but third-party payment providers may apply their own charges.
- Users must withdraw funds using the same method used for deposits, unless otherwise agreed with the support team.
- Bonuses and winnings from promotions must meet wagering requirements before withdrawal is permitted.
- The platform reserves the right to request additional documentation to verify the source of funds.
- Suspicious transactions or violations of payment rules may result in delayed processing, fund freezes, or account closure.
- Currency conversion fees may apply if the user’s chosen payment method differs from the account currency.
Responsible Gambling
Responsible gaming is a core commitment of the platform, and all users are encouraged to engage in gaming activities in a safe and controlled manner. Gambling should remain a form of entertainment, not a means of income, and users must recognize the risks of excessive or compulsive behaviour. The platform provides various tools to help users manage their gaming habits, including deposit limits, session reminders, and self-exclusion options. Users who feel they may be developing a gambling problem are urged to seek professional help immediately. Self-assessment tools are available to help users evaluate their risk levels, and support resources are provided to ensure access to assistance. The platform works with recognized organizations to promote awareness and prevention of gambling addiction in India.
- Aadhar Helpline: Provides support and guidance for individuals facing gambling-related issues;
- Gamblers Anonymous India: Offers peer support and recovery programs for problem gamblers;
- National Institute of Mental Health and Neurosciences (NIMHANS): Provides counselling and treatment services;
- Mental Health Foundation of India: Offers resources and support for mental health challenges, including gambling addiction;
- BeGambleAware India: Raises awareness and provides information on responsible gaming practices.
Anti-Money Laundering
The platform is committed to preventing money laundering, terrorism financing, and other financial crimes in full compliance with Indian legal requirements. All users must complete identity verification procedures, including submission of government-issued identification and proof of address, before accessing services. The platform continuously monitors transactions for suspicious activity and employs advanced systems to detect patterns indicative of illegal behaviour. Users engaged in suspicious transactions, fraudulent activities, or violations of AML policies may face immediate account restrictions, fund freezes, or permanent closure. The platform cooperates with regulatory authorities and law enforcement agencies to investigate and report suspected cases of money laundering or terrorism financing. Failure to provide requested documentation or comply with verification procedures may result in delayed withdrawals or account suspension.
1Win Privacy Policy
The platform is committed to protecting user privacy and ensuring compliance with applicable data protection laws in India. Personal information collected during registration, including name, contact details, and payment information, is used solely for account management, transaction processing, and regulatory compliance. Data is stored securely using industry-standard encryption and access controls, and is never shared with third parties without user consent, except when required by law or for payment processing.
Users have the right to access, update, or delete their personal information at any time by contacting the support team. The platform implements strict security measures to prevent unauthorized access, data breaches, or misuse of information. Cookies and tracking technologies are used to enhance user experience, and users can manage their preferences through browser settings. The platform retains user data only for as long as necessary to fulfil legal obligations and provide services, and data is securely deleted upon account closure or request.
Security
User security is a top priority, and the platform employs comprehensive technical and organizational measures to protect accounts, data, and transactions. Advanced security protocols ensure that all sensitive information remains confidential and safe from unauthorized access.
- End-to-end encryption protects all data transmissions, including login credentials and payment details;
- Two-factor authentication is available to add an extra layer of account protection;
- Regular security audits and vulnerability assessments are conducted to identify and address potential risks;
- Activity monitoring systems detect and alert users to suspicious login attempts or unauthorized access;
- Secure payment gateways ensure that financial transactions are processed safely and in compliance with industry standards.
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