1Win KYC & AML Policy

The platform applies identity verification and anti-money laundering protocols to confirm the authenticity of user details, prevent unauthorised access, and combat financial crime. These procedures form the foundation of a secure and compliant environment for all participants.

• Fair Play: All users are subject to identical verification processes, ensuring equal treatment and protection against manipulation.
• User Safety: Personal information and account security remain protected through robust authentication procedures.
• Transparency: Clear guidelines govern the collection, use, and retention of personal data in accordance with applicable laws.
• Regulatory Compliance: The platform adheres to obligations under Indian financial regulations and international best practices for preventing money laundering and terrorist financing.

Every new account holder must complete identity verification before accessing withdrawal functionality or certain platform features. The process involves document submission and review to confirm identity, address, and payment method ownership.

• Government-Issued Photo Identification: Passport, Aadhaar card, driving licence, or other officially recognised documents bearing the user’s photograph and personal details.
• Proof of Address: Recent utility bills, bank statements, government correspondence, or rental agreements displaying the user’s current residential address and issued within the last three months.
• Payment Method Confirmation: Evidence of ownership for bank accounts, e-wallets, or other financial instruments used for deposits and withdrawals, which may include screenshots, account statements, or verification certificates from the provider.

The platform implements comprehensive controls to detect, prevent, and report money laundering attempts and other illegal financial activities. These security measures operate continuously to monitor transactions and identify patterns of suspicious behaviour.

• Transaction Monitoring: All deposits, withdrawals, and internal transfers undergo automated review to identify irregular patterns or amounts inconsistent with normal user behaviour.
• Automated Detection Rules: Machine learning algorithms flag unusual activity, including rapid deposits and withdrawals, multiple failed payment attempts, or transactions from high-risk jurisdictions.
• Enhanced Due Diligence: Additional verification steps apply to high-value transactions, frequent large transfers, or accounts exhibiting risk indicators that require deeper investigation.
• Review of Large or Unusual Transfers: Manual examination is conducted for transactions exceeding predetermined thresholds or those that deviate significantly from the user’s historical activity.
• Risk Scoring Systems: Each account and transaction receives a dynamic risk rating based on multiple factors, including transaction volume, frequency, origin of funds, and behavioural patterns.
• Sanctions and PEP Screening: Ongoing checks against international sanctions lists, politically exposed persons databases, and watchlists maintained by financial intelligence units.
• Reporting to Authorities: Suspicious activity reports are submitted to competent regulatory bodies when transactions meet the legal criteria for mandatory disclosure under Indian law.

The platform enforces strict restrictions on certain behaviours to uphold the integrity of KYC and AML procedures. Violations of these prohibitions compromise account security and regulatory compliance.

• Multi-Accounting: Creating, operating, or maintaining more than one account per individual is prohibited, as it undermines identity verification and enables potential abuse.
• Forged or Stolen Documents: Submission of falsified, altered, expired, or unlawfully obtained identification materials constitutes grounds for immediate account suspension.
• Money Laundering Attempts: Any effort to disguise the origins of funds, cycle deposits through the platform without genuine betting activity, or structure transactions to evade detection triggers enforcement action.
• System Manipulation: Exploiting technical vulnerabilities, colluding with other users, or employing automated software to bypass security measures violates platform integrity.
• Sharing or Selling Account Access: Transferring login credentials, selling accounts, or allowing third parties to use an account registered under another person’s name is strictly forbidden.
• Third-Party Payment Instruments: Deposits or withdrawals using bank accounts, cards, or e-wallets not registered in the account holder’s name cannot be processed.
• Identity Misrepresentation: Providing false personal information during registration, verification, or subsequent account management activities undermines the entire KYC framework.

Violations of KYC and AML requirements trigger enforcement measures proportionate to the severity of the breach. The platform may impose temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from non-compliant behaviour, and reporting to competent authorities where applicable under Indian law or international obligations.

Account holders bear primary responsibility for ensuring the accuracy and completeness of information provided during registration and throughout their use of the platform. Users must submit genuine, unaltered documents during the identity verification process and respond promptly to requests for additional materials or clarification. Any changes to personal details, contact information, or payment methods must be reported and updated without delay. Payment instruments used for deposits and withdrawals must be registered in the account holder’s legal name, and users must refrain from allowing third parties to conduct transactions on their behalf. Should an account holder detect suspicious activity, unauthorised access, or policy violations by other users, immediate reporting to customer support is required to maintain platform integrity and protect all participants.

The platform maintains a commitment to fair play and transparency by applying consistent standards to all account holders and protecting the rights of legitimate users. These principles ensure a secure environment where regulatory requirements and user expectations align.

• Compliance with Standards: Adherence to KYC and AML protocols meets the obligations imposed by Indian financial regulations and international frameworks designed to combat money laundering and terrorist financing.
• Confidentiality and Data Protection: Personal information collected during verification is stored securely, processed only for legitimate compliance purposes, and disclosed to third parties solely when required by law.
• Ongoing Monitoring: Continuous surveillance of transactions and account activity enables early detection of suspicious patterns, reducing risks for all users and maintaining the integrity of the platform.
• Prevention of Manipulation: Enforcement of prohibitions against multi-accounting, document fraud, and other abuses ensures that no user gains unfair advantage through circumvention of security measures.
• User Support on Safety Matters: Customer support channels remain available to address questions about verification procedures, clarify policy requirements, and assist with reporting concerns.
• Shared Responsibility: Users and the platform collaborate to maintain a secure environment by fulfilling respective obligations under these policies and promptly addressing any irregularities.
• Equal Conditions for All Users: Identical verification thresholds, transaction monitoring, and enforcement standards apply universally, ensuring no preferential treatment or discriminatory practices based on account size, activity level, or user demographics.